Frequently Asked Questions (FAQ)

 


What are the payment options?

We accept "bank transfer" in USD or EUR, we also accept "Western Union" transfer for orders below $5000 or  €5000. Bank transfers may take up to 1 - 3 business days depending on the country you are sending the funds. With Western Union we are able to collect the funds same business day.


Do you ship oversees?

Yes, we are shipping all around the world unless you are living in Antarctica.


When will my order be shipped and how long will it take for me to receive the shipment?

We ship the goods same day we receive the full payment and we will provide you a tracking number where you can track the condition of the shipment online.


Which courier companies are you working with for the shipments?

We are working with the major courier companies like DHL, TNT and UPS.