This policy applies to all information collected or submitted on INJECTOR SHOP’s website and our apps for iPhone and any other devices and platforms.
Information we collect
When you want to get a quotation for a product you need, you will be asked to enter an optional email address. Email addresses are only used for responding to emails that you initiate, and notifications that you request. We don’t send promotional emails.
You may choose not to provide an email address and use our website and app anonymously.
We are shipping all over the world with the help of international courier companies. In order to provide a shipping cost for your order, we require your shipping address so we send a proforma invoice with your final cost.
If there are any problems with your shipment, such as lack of documents at the customs or lack of import license, we require a phone number where we can reach out to you to solve the problem as fast as possible. International courier companies like UPS, DHL, and TNT request your shipping address in order to deliver your products to you. In some cases, you might be out of the office during the delivery of your package or provided a wrong shipping address. In these cases, courier companies requesting your phone number in order to reach you out and reschedule your shipment. We don’t send promotional text messages or make promotional phone calls.
You may choose not to provide a shipping address and phone number, and still, have an anonymous search on our website and app.
We store information about your company name, country information and the product number that is purchased by you, in order to determine which injectors are trending in your local market. By collecting such information we are able to source most demanding products globally in bulk and provide you better pricing points.
We do not accept credit card payments and do not allow you to enter your card information on our website and app. The only way we accept payments is by bank transfer.
If you enable notifications on our website, we must store a token to send them. We send push notifications for customers who request product updates and discount information. You can use our website without accepting the push notifications. We never send push notifications without the permission of our users.
We use the information we collect to operate and improve our website, app, and customer support.
We do not share personal information with outside parties. We may share anonymous, aggregate statistics with outside parties, such as how many people visit our website and where the traffic comes from.
We may disclose your information in response to subpoenas, court orders, or other legal requirements; to exercise our legal rights or defend against legal claims; to investigate, prevent, or take action regarding illegal activities, suspected fraud or abuse, violations of our policies; or to protect our rights and property.
In the future, we may sell to, buy, merge with, or partner with other businesses. In such transactions, user information may be among the transferred assets.
We implement a variety of security measures to help keep your information secure. For instance, all communication with the app and website requires HTTPS with certificate pinning. Passwords are hashed, not stored, using industry-standard methods.
Accessing, changing, or deleting your information
You may access or change your information or delete your account from the INJECTOR SHOP iOS app.
Deleted information may be kept in backups for up to 90 days. Backups are encrypted and are only accessed if needed for disaster recovery.
Third-party links and content
INJECTOR SHOP may display links and content from third-party websites, where you can be redirected to the third-party's website. These have their own independent privacy policies, and we have no responsibility or liability for their content or activities.
California Online Privacy Protection Act Compliance
We comply with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Children’s Online Privacy Protection Act Compliance
We never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
Information for European Union Customers
By using INJECTOR SHOP and providing your information, you authorize us to collect, use, and store your information outside of the European Union.
International Transfers of Information
Information may be processed, stored, and used outside of the country in which you are located. Data privacy laws vary across jurisdictions, and different laws may be applicable to your data depending on where it is processed, stored, or used.